Privacy Policy

TitleTrackr, Inc. ("TitleTrackr," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (titletrackr.com), use our services, or interact with us. This Policy applies to all users, with additional rights for residents of certain U.S. states as described below.

By accessing our website or services, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information as defined under applicable laws, which includes identifiers, contact information, and inferences drawn from other data: Name, email address, phone number, and other contact details provided when you request a demo, submit a report request, or contact us.

Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings. We do not use cookies for cross-site tracking without consent where required by law (e.g., under the California Consumer Privacy Act ("CCPA") opt-out rules).

How We Use Your Information

We use your information to:

• Provide and improve our services, including processing demo requests and delivering reports.
• Communicate with you, such as responding to inquiries or sending updates about TitleTrackr.
• Analyze website performance and user behavior to enhance functionality and user experience.
• Comply with legal obligations and protect our rights.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your consent. Any AI processing is limited to the service requested and does not involve training models on your data unless you explicitly opt in. You do not need to opt out of training models on your data as it will only occur if you explicitly opt in to having your data involved in training models.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: We work with trusted third-party vendors to operate and improve our platform. These partners may need access to personal information to perform their functions on our behalf — for example, cloud infrastructure providers, payment processors, analytics platforms, and communication tools. We also engage professional advisers such as legal counsel, accountants, and insurance providers as needed. All service providers are bound by confidentiality obligations and are only permitted to use your data as necessary to deliver their services to us.

Legal Compliance: When required by law, such as in response to a subpoena or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not share your information for cross-context behavioral advertising. Under CCPA and similar laws, "sharing" or "selling" includes disclosures for monetary value, which we do not engage in.

Data Storage and Document Handling

We do not sell or aggregate any client-uploaded data or documents. All stored documents are encrypted and access-controlled.

We retain personal information only as long as necessary for the purposes described or as required by law. Upon a deletion request, we securely delete data within a reasonable timeframe.

Data Security

We implement reasonable security measures to protect your information, including encryption and secure cloud storage. However, no system is completely secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a security breach involving unauthorized access to or acquisition of your personal information that compromises the security, confidentiality, or integrity of such information:

• We will notify you without unreasonable delay after discovery of the breach, unless a longer delay is requested by law enforcement.
• Notification will be provided via email to the address associated with your account and may also be posted on our website or provided by other means as required by applicable law.
• Such notification will describe the nature of the breach, the types of personal information involved, the date or estimated date of the breach, steps we have taken or will take to address the breach and prevent future incidents, contact information for further inquiries, and recommended protective measures you may take to mitigate potential harm.

Your Choices

State-Specific Consumer Rights: If you are a resident of California (under CCPA/California Privacy Rights Act ("CPRA")), Texas (Texas Data Privacy and Security Act ("TDPSA")), Delaware (Delaware Personal Data Privacy Act ("DPDPA")), or other states with similar data protection privacy laws, you have additional rights, including:

• Right to know what personal information we collect, use, disclose, or sell/share.
• Right to delete your personal information.
• Right to correct inaccurate information.
• Right to opt out of sales/sharing (though we do not sell/share).
• Right to limit use of sensitive personal information.
• Right to non-discrimination for exercising rights.

To exercise these rights, submit a verifiable request via email to mike@titletrackr.com. We will respond within 45 days. If we deny your request, you may appeal via the same contact methods. You may use an authorized agent with written permission.

You may also:

• Opt out of marketing emails by clicking the "unsubscribe" link in our emails.
• Manage cookies through your browser settings.
• Request access, correction, or deletion of your personal information by contacting us at mike@titletrackr.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. For material changes, we will notify you via email or prominent website notice at least 30 days in advance where required by law.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.